First floor does not mean go up/down a couple steps first.

So I’ve been working with this man, who will remain nameless, for the past 6 or so months now. He is very inspring and dedicated with high hopes of eventually moving into his own apartment which sounds like an easy process, right? You find an apartment you like and then you move in. However, for me, the process has been long, frustrating and at times seemed almost impossible.
Since the man I’m referring to receives government funding and resides in a wheelchair, finding an apartment that was available and accessible for him is quite rare. I can’t even begin to tell you how many apartment complexes I’ve called that do not accept Section 8 Vouchers nor do they have apartments available or available on the first floor. Oh, and when I say “first floor” I mean no steps. Zero. No steps going up and no steps going down. When you hear first floor, do you think it’s still okay to have a few steps going up before you arrive at the front door? Because it’s not okay and it’s very misleading and annoying.
Well, needless to say, this story does actually have a happy ending. We finally found an apartment that is not only on the first floor, or should I say “ground level” because that would apparently be more appropriate, but it’s completely handicap accessible! So all in all, it was worth it and very rewarding. Finally, another goal met and another dream come true.